Total Care Managed
Service

All of your business computer and network needs in a single, reliable, and predictable monthly service. This combined service package is custom tailored to your specific business needs and includes everything you need to stay performing at optimum efficiency. All at a fixed monthly price.

24x7x365 Workstation and Network Monitoring and Maintenance

Utilizing live and automated monitoring systems we continually monitor the operating state and security posture of each device on your network. Devices like workstations, network switches, routers and firewalls, WiFi access points, even printers, and door access control systems, all can be monitored and addressed at the first sign of a problem. In most cases, issues arise and are resolved without you even knowing that there was an issue in the first place.

OS and Application Patch Management

Computer operating systems like Microsoft Windows need need regular software updates and patches to maintain security and smooth operation of your computers. There is also a myriad of applications from Microsoft Word, Excel, and Outlook, to Quickbooks, practice management, specialty applications for your industry, all needing regular patches and updates. Keeping these patches and updates current across all your systems can quickly spiral into a major challenge with lots of opportunities to miss individual installations and open your business to unnecessary risk. With Netryx Total Care Managed Service you can rest assured that all systems under management are kept current and secure.

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Microsoft 365 Business (email and Office Suite)

The preferred modern office application suite, Microsoft 365 Business provides all your productivity applications, including Word Excel Outlook, email and more, with cloud hosted files and email. It’s included free as part of the Total Care Managed Service.

Managed Antivirus / Endpoint Detection &
Remediation(ERD)

Defending your network and workstations from Viruses is an unending challenge. Miscreants produce new threats to your business everyday and the need to constantly monitor and update virus defense systems can be overwhelming. Total Care managed Service includes cutting edge antivirus software to defend your systems against the latest threats. While constant monitoring and mitigation immediately address any perceived threat, protecting your business.

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Backups

Whether the threat is ransomware, an accidental file deletion, or a mistaken edit of a spreadsheet, critical business data can be corrupted or lost in an instant. Backups of servers, cloud data and email are a critical line of defense against data loss. Netryx Total Care Managed Service includes backups, backup monitoring, data integrity checks, and even periodic test restores to verify data and maintain accurate recovery time estimates.

Managed Workstation backup

Though most business data is stored on protected servers or cloud systems, some desktop workstations may be critical to your business operations. Netryx Total Care Managed Service can also include workstation backups. In the event of virus activity or a failed computer, data can be quickly restored to a replacement system or on some cases even a temporary virtual instance, minimizing down time and protecting against productivity loss.

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Managed Next Generation Firewall

Your first line of defense against the seamy online world is your internet firewall, perhaps the most critical component to any network. Total Care Managed Service includes advanced technology Unified Threat Management(UTM) Next Generation firewalls that defend your network against attackers, filter viruses spam, block undesirable or malicious websites, and a whole lot more. But as well as the need for regular tuning, rules adjustment, exceptions, firewall most need constant monitoring for immediate action against threats. It’s all included with Netryx Total Care Managed Service.

Networking

Whether it’s switches and routers to connect desktop computers, or WiFi for mobile devices, or internet connectivity, Netryx can manage it all. Importantly, we do it with a security first focus. While enterprise networking and security can be a complicated subject, Netryx frees from that worry and allows you to focus on growing your business while Netryx handles all the networking issues behind the scenes.

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Phish training and testing

Despite technological protections, the first line of defense in cyber securtiy is the computer user themselves. Netryx can provide phishing training and testing to educate your employees on what to click and how to avoid the latest traps.

Unlimited Business Hours Remote Support

The Netryx Total Care Managed Service includes unlimited business hours remote support. If it’s a managed system we’ll get it fixed and the quicker we get it fixed the less it costs us, so you’re assured that we’ll work quickly to fix your problems and do all we can to prevent them from happening again.

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We Always Put Attention for
Services and Security

Netryx offers expert network design services. A Netryx design will take into account all aspects of the network including future growth. Netryx designed networks perform flawlessly and are easily expandable as your business and network requirements grow, all the while keeping costs low.

Network Design & Analysis

The most important step toward a reliable high performance network is good design. Proper network design must account for the applications and protocols that will be used. Good network design must also account for network traffic, volume and type as well as addressing, routing and much more.Netryx offers expert network design services. A Netryx design will take into account all aspects of the network including future growth. Netryx designed networks perform flawlessly and are easily expandable as your business and network requirements grow, all the while keeping costs low.Netryx also offers network design analysis. Netryx will analyze and validate a design or preexisting network, highlight design flaws and recommend necessary changes to overcome any flaws that may be found.

Network Security Auditing

Netryx provides network security auditing services where Netryx will analyze your company’s network management policies and procedures to verify compliance with industry standards and corporate policies. Netryx also analyzes network security configurations as well as performing penetration testing against corporate network resources.These Netryx services are frequently requested as validation of internal IT department or third party vendor procedures to ensure that they satisfy compliance and regulatory requirements.Netryx offers services to meet all of your network needs. For more information on Netryx services, or to find out about services that may not be listed here, contact Netryx today.

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Network Administration and maintenance.

Netryx provides administration and maintenance services that free businesses from the duties of IT management, allowing them to concentrate on their core business and generate revenue. Netryx administration services cover all aspects of network administration from creating and managing user accounts and passwords to managing network printers and much more. Netryx can also manage backup systems to ensure that proper backups are performed and that restore operations will be successful, should they ever be needed.

Firewalls & Intrusion Prevention

Due to their criticality, firewalls require constant monitoring and regular maintenance. There is little point in having a firewall if it can be compromised without anyone’s knowledge. Netryx can maintain and monitor your firewall, making timely adjustments to defend against new attacks and keep your firewall up-to-date.If your company doesn’t already have a firewall, or it needs a better firewall solution, Netryx can provide a solution that best suits your company’s requirements. Netryx installs and supports firewalls such as Cisco Pix Juniper Netscreen, CheckPoint, Microsoft ISA, Novell BorderManager, SonicWall, WatchGuard, Astaro, m0n0wall, IP Tables and many more.In addition to a firewall, an intrusion detection system(IDS) is an excellent idea. Netryx offers several highly effective IDS solutions and provides maintenance services that keep your IDS optimally tuned for maximum effectiveness.

Remote Access & Virtual Private Networks

Netryx provides and supports solutions for remote access and Virtual Private Networks(VPN). Regardless of your business’s remote access needs Netryx can provide the right solution. From Citrix remote desktops to IPSec and SSL VPN’s, Netryx supports them all.With applications such as Citrix and terminal servers, it is possible to have seamless access to corporate network resources from anywhere in the world.Netryx offers services to meet all of your network needs. For more information on Netryx services, or to find out about services that may not be listed here, contact Netryx today.

Netryx Email & Groupware

Netryx installs and supports numerous email and groupware systems. Novell GroupWise and Netmail, Microsoft Exchange, SuSE Linux Open Exchange, Postfix, and more are all within Netryx’ umbrella of expertise. Whether your company has ten users or thousands, Netryx can provide a cost effective solution to suit your email and groupware needs.A critical component of any internet email system today is antivirus and spam control. Netryx offers effective solutions for controlling spam and preventing viruses from entering your email system.Netryx offers services to meet all of your network needs. For more information on Netryx services, or to find out about services that may not be listed here, contact Netryx today.

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Netryx Voice over IP (VoIP)

Voice over IP(VoIP) allows businesses and individuals to send voice conversations, such as telephone calls, over IP data networks, such as a local area networks(LAN) or the internet. VoIP offers some significant advantages to many businesses. Reduced toll costs is one of the biggest advantages of VoIP but, there are also advantages due to the ease and simplicity of adds, moves and changes as well as the potential benefits of telecommuting.Multi-site businesses that utilize VoIP are able to route voice calls over their existing data network thereby eliminating the need for additional voice trunks. VoIP PhoneThis can mean a significant cost savings. VoIP can also save a great deal on long distance charges by routing calls over the corporate wide area network(WAN) or even the internet. Additionally, VoIP allows telecommuters to have an office telephone extension on their desk at home or where ever they are working from.Despite the obvious advantages of VoIP, there are certain constraints and limitations that must be factored into any implementation in order to assure the level of service that is expected of a telephone system. Reliability, sound quality, emergency service and availability are all critical factors that require special knowledge and care when implementing VoIP. Netryx is well experienced with VoIP and is able to design and build VoIP systems that overcome the challenges of VoIP.Netryx offers services to meet all of your network needs. For more information on Netryx services, or to find out about services that may not be listed here, contact Netryx today.

Netryx Wireless Networking

Netryx offers businesses advantages in mobility with wireless networking. By leveraging 802.11 wireless networking, businesses can enjoy a mobile workforce, reduced costs associated with wiring, accelerated network deployments and even generate revenue by selling wireless internet access. Whether your business wants simple WiFi access in the board room or the ability for users to access the network from anywhere on the corporate campus, Netryx can provide the best solution.Netryx also provides wireless solutions for temporary networks. If your business needs a temporary WiFi network for a conference or meeting where wiring is not an option, Netryx can deploy a wireless mesh network that blankets the desired area with WiFi access.WiFi networks are well known for their openness or lack of security. Netryx, the network security experts, can effectively secure your WiFi networks. If you need a secure wireless network or already have a WiFi network that needs to be secured, Netryx has the solution.
Netryx offers services to meet all of your network needs. For more information on Netryx services, or to find out about services that may not be listed here, contact Netryx today.

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